When you're hunting for incredible deals online, customer reviews are everything. They tell the real story behind the bargains and reveal whether those "too good to be true" prices actually deliver. At Liquidation Store, we're proud of what our customers say about us: and we want you to hear it straight from them.
We've pulled together some of our favourite Trustpilot reviews to show you exactly what shopping with us is like. Spoiler alert: our customers love the savings, the surprises, and the quality they get when they shop our liquidation deals.
The Savings Speak for Themselves
"Absolutely blown away by the value!" Sarah M. - 5 stars
"I bought a mystery beauty box for £29.99 and received over £120 worth of premium skincare and makeup. Everything was brand new, sealed, and from brands I actually use. This is my third order and they never disappoint!"
The savings are real, and our customers notice. When high-street brands liquidate their excess stock, you get authentic products at a fraction of the retail price. No catches, no compromises: just genuine bargains that make your money go further.
"Best discovery of 2024!" James R. - 5 stars
"I was skeptical at first because the prices seemed too good. But after receiving my first order: a tech mystery box worth over £200 for just £49.99: I'm a convert. Everything was authentic, properly packaged, and works perfectly."
Mystery Box Magic That Actually Delivers
Our mystery boxes get customers talking, and for all the right reasons. The thrill of not knowing exactly what you'll receive, combined with guaranteed value, creates an shopping experience that keeps people coming back.
"Like Christmas morning every time!" Emma L. - 5 stars
"I've ordered six mystery boxes now and each one has been incredible. Last month's home & garden box had a £89 diffuser that I'd been wanting for ages, plus loads of other bits. My husband thinks I'm addicted: he's probably right!"
The mystery behind the mystery box isn't just marketing: it's genuine excitement. When brands liquidate seasonal stock or overruns, we handpick combinations that deliver real value and pleasant surprises.
"My teenage daughter loves the beauty boxes" Rachel K. - 5 stars
"Bought my 16-year-old a beauty mystery box as a treat. She received high-end serums, lipsticks, and skincare worth well over £100. She's already asking for the next one! Great quality brands too: nothing dodgy or expired."
Quality That Builds Trust
One concern many people have about liquidation shopping is product quality. Will items be damaged? Expired? Fake? Our customers' experiences put those worries to rest.
"Everything arrives in perfect condition" Michael T. - 5 stars
"I've placed about 12 orders over the past year. Every single item has arrived in original packaging, completely undamaged. The mystery boxes are packed really carefully too. You can tell they take pride in what they send out."
Everything we stock is brand new and in original packaging: no returns, no damage, no compromises. When manufacturers and retailers need to clear excess inventory, we ensure those products reach you in the exact condition they left the factory.
"Genuine brands, genuine savings" Linda H. - 5 stars
"I was worried about getting fake products, but everything I've received has been 100% authentic. I've checked serial numbers, compared with official websites, even contacted manufacturers. All legitimate. Massive savings on real products."
Delivery That Doesn't Disappoint
Fast, reliable delivery turns a good deal into a great experience. Our customers regularly comment on how quickly their orders arrive and how well everything is packaged.
"Super quick delivery" David P. - 5 stars
"Ordered on Monday afternoon, arrived Wednesday morning. Everything perfectly packaged and exactly as described. Customer service replied to my question within an hour too. Really impressed with the whole experience."
"Packaging is brilliant" Sophie W. - 5 stars
"My fragile items always arrive intact. They use proper protective packaging, not just chucked in a box. Shows they care about the products reaching you in good condition."
Customer Service That Cares
Behind every great review is a team that genuinely cares about customer satisfaction. When questions arise or help is needed, our customers know they'll get proper support.
"Helpful team when I had questions" Paul N. - 5 stars
"I wanted to know more about product authenticity before ordering. Their customer service team was brilliant: answered all my questions thoroughly and even sent me links to manufacturer verification pages. That level of service made me confident to order."
"Sorted out my delivery issue straight away" Karen M. - 5 stars
"My package went to the wrong address (not their fault), but they sorted it immediately. Sent a replacement the same day and followed up to make sure I received it. You don't get that kind of service everywhere."
The Value Beyond Price
Our best customers understand that liquidation shopping offers value beyond just low prices. It's about discovering quality products you might never have tried otherwise, supporting sustainable shopping practices, and experiencing the genuine excitement of surprise.
"Introduced me to brands I'd never tried" Amanda R. - 5 stars
"Through mystery boxes, I've discovered amazing skincare brands I'd never heard of. Some are now my holy grail products! It's like having a personal shopper who finds brilliant stuff at incredible prices."
"Feel good about shopping here" Tom S. - 5 stars
"Love that I'm helping prevent perfectly good products going to waste. Plus I'm saving money and getting quality stuff. Win-win-win situation."
Join Thousands of Happy Customers
These reviews represent thousands of satisfied customers who've discovered that liquidation shopping doesn't mean compromising on quality: it means being smart about value.
Ready to see what all the excitement is about? Browse our current liquidation deals, try a mystery box, or dive into specific categories that interest you most.
Want to read more reviews? Check out our Trustpilot page to see hundreds more genuine customer experiences. New reviews are added every week from customers sharing their latest discoveries and savings.
New to liquidation shopping? Learn more about how it works and discover why thousands of smart shoppers choose liquidation deals for authentic products at unbeatable prices.
Your next great find is just one click away. Join our community of happy customers and discover why liquidation shopping is the smart way to get more for less.
