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FAQs
We have mystery boxes per category including a beauty mystery box, arts & crafts mysery box. These boxes consist of a random selection of our product range per category. The value of the stock will be £100+ of RRP.
Products will be selected at random and will depend on the current range of products that we have in stock
Our mystery boxes offer even more value than our already massive discounts. The liquidation.store mystery box offers variety and value of new big branded products on a daily basis
No. Our mystery boxes are always made up of brand new stock in their original packaging
Yes, all products in our mystery boxes are brand new
Typically, if you purchase before Midday, shipping does take two business day. Naturally, with the courier network, we will encounter delays but we always work to get your order to you as soon as possible
We charge a flat £3.99 for any orders under £40. It's free for orders above £40. We also offer express shipping for £6.99
If you change your mind, no problem. Just email us at info@liquidation.store and we'll provide you with returns instruction
We buy excess and liquidation stock from big brands who are looking to clear stock. We pass this discount on to you.
A liquidation store is a discount store that specialises in liquidation and excess stock. The nature of this stock means that we have different products launching and selling out on a weekly basis. You can learn more here
We only sell brand new, unused stock, not returns.
The nature of excess and liquidation stock is that restocks are unlikely. For businesses that have discontinued stock or have liquidated, their stock will not be restocked.
Due to the nature of the mystery box being a random selection, we can't accept returns.
You have 14 days from the date of receiving your item to initiate a return. While all orders are eligible for returns, certain products cannot be returned for health protection or hygiene reasons, including items that are opened or used, have broken seals, or may deteriorate or expire quickly. To return an item and receive a refund, please contact us via info@liquidation.store and provide your order number. We will respond within 48 hours to process your return. This policy does not affect your statutory rights regarding faulty goods or products that are not as described.