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FAQs
What products will I receive as part of the mystery box?
Products will be selected at random and will depend on the current range of products that we have in stock
Why buy mystery boxes?
Our mystery boxes offer even more value than our already massive discounts. The liquidation.store mystery box offers variety and value of new big branded products on a daily basis
Are these Amazon mystery boxes and made up of product returns?
No. Our mystery boxes are always made up of brand new stock in their original packaging
Are products in a mystery box brand new?
Yes, all products in our mystery boxes are brand new
How long does shipping take?
Typically, if you purchase before Midday, shipping does take two business day. Naturally, with the courier network, we will encounter delays but we always work to get your order to you as soon as possible
What does shipping cost?
We charge a flat £2.99 for any orders under £25. It's free for orders above £25.
How can I return an order?
If you change your mind, no problem. Just email us at info@liquidation.store and we'll provide you with returns instruction
Why are liquidation.store's prices so cheap?
We buy excess and liquidation stock from big brands who are looking to clear stock. We pass this discount on to you.
What is a liquidation store?
A liquidation store is a discount store that specialises in liquidation and excess stock. The nature of this stock means that we have different products launching and selling out on a weekly basis. You can learn more here
Does liquidation.store sell brand new stock or returns?
We only sell brand new, unused stock, not returns.
Once you sell out, do you get stock back in?
The nature of excess and liquidation stock is that restocks are unlikely. For businesses that have discontinued stock or have liquidated, their stock will not be restocked.
Can I return my mystery box if I don't like the selection?
Due to the nature of the mystery box being a random selection, we can't accept returns.